Solutions Engineer at liveperson

Apply Now

LivePerson is the global leader in digital communication solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers.

Join this digital revolution and work on one of the biggest OpenStack cloud services in the world! We invest heavily in artificial intelligence, bots, big data technologies, real-time analytics and messaging solutions, all hosted on our dynamic open platform.

For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.

What Will You Own?

  • Collaborate with technical teams including R&D, Product, Production and Support to deliver on customer requirements.
  • Proficient understanding of LivePerson’s Products & Services as well as general web-based technologies, thus effectively consult on new and existing customer business use cases and provide solutions.
  • Able to demonstrate LivePerson’s Products & Services by providing solution walkthroughs and presentations to both customer business and technical stakeholders.
  • Accurately scope projects and provide estimates to customers on level of effort.
  • Hands on knowledge of implementing customer projects (website implementations, iOS and Android app integrations, API integrations) and be able to clearly communicate the applied solution.
  • Develop and deploy custom solutions occasionally using open API’s (bot’s, crm, data-warehousing, reporting services).
  • Proactively provide thought leadership and ideas/recommendations in support of customer initiatives and goals.

What Do You Need for Success?

  • Computer Science degree or relevant industry experience
  • 2-3 years of relevant solutions consulting and software development experience
  • Hands on experience in mobile and web technologies (NodeJS, Angular, Swift, Java)
  • Excellent written and verbal communications skills and excellent consulting skills with the ability guide both business and technical customer stakeholders on complex enterprise-level integration projects
  • Detailed / analytically oriented

 

We care about you. 
LivePerson works hard to create a positive employee experience. Your life outside of the office is important to us. We support our teams with competitive benefits and paid time-off  that enables our family to take the time they need to recharge.

We want you to feel part of our LivePerson family. 
Team events, daily snacks and happy hours on occasion will help you settle quickly into your new workplace.

You can read more about LivePerson and Our Principles here - https://www.liveperson.com/company/#guiding-principals

Our company believes equal opportunities for both genders is something that has been overlooked for too long.
To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring “WomenHack” and “Female’s Favor{IT}e Conference” events globally.

LivePerson provides equal employment opportunity without regard to an applicant’s race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.